Retail

Energy Consumers Australia

On 23 November 2012 the former Standing Council on Energy and Resources agreed to develop a proposal for a national energy consumer advocacy body whose objective would be to advocate on national energy market matters of strategic importance and material consequence for energy consumers, particularly household and small business consumers. Energy Consumers Australia was established on 30 January 2015 and is committed to promoting the long-term interests of Australian energy consumers.

You can visit the Energy Consumers Australia website for more information.

National Energy Customer Framework

The National Energy Customer Framework (NECF) forms the final piece of the broader national energy reforms set out in the Australian Energy Market Agreement. It's a national framework for the retail sale of electricity and gas to residential and small business energy customers. With the exception of Western Australia and the Northern Territory, it's being progressively implemented through the transfer of state and territory legislation with a transition to a single set of national Laws, Regulations and Rules. The NECF seeks to benefit all residential and some small business energy customers, energy distributors and energy retailers.

For more on this project, click here.

Retail Reporting in the Energy Market

In May 2014, the COAG Energy Council considered a proposal for a new retail price reporting function to reside with the Australian Energy Regulator (AER). Officials were tasked with investigating establishing a price reporting function for the AER which jurisdictions may choose to adopt. The investigation was to include the scope, costs and benefits.

The project seeks to have the most appropriate retail energy reporting framework in light of a changed environment where most jurisdictions have adopted the National Energy Customer Framework and a number have deregulated retail energy prices.

For more on this project, click here.

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