Facilitating Access to Consumer Energy Data - Final Report
Publication date: Thursday, 01st March 2018.
In 2016, electricity consumers, or their authorised representative, were given a right to access metering data from distributors or retailers. This was intended to empower consumers to make decisions about electricity use, investments in solar PV and other energy savings technologies, and choices of competitive retailer with a clear understanding of historic consumption patterns. At that time, it was believed that consumers would most likely receive the benefits from accessing their data through third parties, who would offer advice tailored to the specific circumstances of the consumer, given their consumption profile.
Much of the focus since 2016 has been on ensuring that customers have access to consumption data, principally via portals provided by retailers. In contrast, there has been little attention to the processes and systems needed to facilitate access by authorised third parties wishing to provide value added services to consumers.
The COAG Energy Council has engaged HoustonKemp Economists to examine and make recommendations for streamlining the process, and for facilitating timely access to consumers consumption data by authorised third party service providers.
This consultation paper, released in March 2018 was developed and informed by public and targeted stakeholder consultations that were held in Melbourne in November and December 2017. Further consultation workshops were held in March and June 2018. The Consultation paper and all submissions received in response, unless confidential, can be found below.
The final report for this project was provided to the COAG Energy Council at the meeting in August 2018. It can be found below.
The final report takes into account all responses to the discussion paper and the Commonwealth Government decision in May 2018 to implement a national Consumer Data Right (CDR) on a sector-by-sector basis, initially in the banking, energy and telecommunications sectors.
Related consultation: Consumer Data Right
The Treasury, ACCC and Data 61 are working on developing a national consumer data right across many sectors. Processes to facilitate access to consumer data in the energy sector will therefore need to take account of and align with the principles of this broader initiative. The Treasury is seeking views on the proposed regulatory framework contained in the Open Banking Report from members of the energy sector, particularly given that there has been a right to data since 2016 in this sector.
You can access further information here.