Review of Energy Consumers Australia
Publication date: Thursday, 22nd March 2018.
The COAG Energy Council agreed to establish a national energy consumer advocacy body on 13 December 2013 based on the Proposal for a National Energy Consumer Advocacy Body. This report was developed by independent advisors in consultation with consumer groups and other stakeholders as part of the energy market reform package agreed by Energy Ministers in 2012.
Energy Consumers Australia (ECA) was established as a company limited by guarantee on 30 January 2015, and assumed the responsibilities of the former Consumer Advocacy Panel, which was closed on ECA’s establishment.
The COAG Energy Council considered the establishment of a national energy consumer advocacy body was an important step towards increasing consumer advocacy on national energy market matters of strategic importance and material consequence for energy consumers, in particular, households and small business consumers.
The COAG Energy Council is conducting the first independent review of ECA after the first three years of its operations. The review will assess the effectiveness of the ECA in performing against its intended purpose including areas for improvements.
The Terms of Reference for the review can be found below.
Any questions can be directed to the COAG Energy Council via email at email@example.com.